Who We Are at Novajackpot
We built Novajackpot Casino to give Australian players a straight-talking place to play: 9,500+ games, licensed operations under Curaçao licence 8048/JAZ2023-016, and withdrawals processed within 24 hours. This page explains who stands behind the platform and how we run it.
Our Story Since 2023
We launched in 2023 under NovaJackpot N.V., registered in Curaçao, with a simple goal: a casino that treats players like adults and pays without drama. The Australian market deserved a site that combines local payment habits, like PayID deposits, with a genuinely large game library rather than the same hundred titles recycled everywhere.
The first milestone was getting the licence and onboarding 30+ providers, from Pragmatic Play and Evolution to Nolimit City and Hacksaw. Next came crypto support, with BTC, ETH, LTC, USDT and DOGE processed within one hour. Since launch we have grown the library past 9,500 games and kept withdrawal times to a maximum of 24 hours.
What We Offer You
Our library currently sits at 9,500+ titles: more than 7,500 pokies, 500+ live dealer tables, 400+ table games, 300+ jackpots and 50+ crash games. There is no sportsbook and we do not plan one; the casino floor is our whole focus.
- Pokies: 7,500+ across classic, megaways and hold-and-win formats
- Live casino: 500+ tables from Evolution and other studios
- Table games: 400+ including blackjack, roulette and baccarat
- Jackpots: 300+ titles with progressive prize pools
- Crash games: 50+ fast-round titles
- Payments: PayID, Neosurf, CashtoCode, cards, e-wallets, bank transfer and four cryptocurrencies
- Currencies: AUD, EUR, USD, GBP, CAD, CHF, NOK, PLN, BTC, ETH, USDT, LTC
Licence and Regulation
Novajackpot Casino operates under licence 8048/JAZ2023-016, issued by the Curaçao gaming authority. NovaJackpot N.V. is the licence holder and is responsible for every part of the operation, from game certification to complaint handling.
Regulation is not a badge we pin to the footer. It means our games are tested, our advertising is monitored, and disputes follow a formal process you can escalate beyond our support team if needed. We comply with jurisdictional restrictions, which is why players from the USA, UK, Spain, France, the Netherlands and several other countries cannot open accounts.
Security and Fair Play
Every connection to our site runs over SSL/TLS encryption, so your login, payment details and documents stay private. Our random number generators are certified by independent testing labs, and the outcome of every spin is produced by that certified RNG, not by us.
Know Your Customer checks apply before your first withdrawal: photo ID, proof of address and payment method verification, processed within 24 to 48 hours. It is a legal requirement under our licence and it also protects your account from takeover attempts.
| Safeguard | How it works |
|---|---|
| SSL/TLS encryption | All traffic between you and our servers is encrypted |
| Certified RNG | Independent labs verify game outcome fairness |
| KYC verification | ID, address and payment checks before first withdrawal |
| No fees | We charge nothing on deposits or withdrawals |
| Withdrawal cap | 8,000 AUD per day, 32,000 AUD per month |
Our Commitment to You
Gambling should stay entertainment, and we give you the tools to keep it that way. You can set deposit limits and loss limits on your account, switch on session reminders, or self-exclude entirely. If things get heavy, Gambling Help Online is available free on 1800 858 858, day or night.
We publish our bonus terms in plain figures. The welcome offer is 100% up to 800 AUD with 200 free spins, a 35x wager, a 20 AUD minimum deposit and 14 days of validity. No promo code, no hidden caps on winnings. Weekly 15% cashback and a 50% weekend reload up to 500 AUD run on the same principle: the number you read is the number you get.
Talk to Our Team
Behind the platform is NovaJackpot N.V., operating out of Curaçao with a support team reachable 24/7. Live chat answers in minutes; email [email protected] suits anything that needs screenshots or documents attached. The site itself is fully mobile-optimised HTML5 for iOS and Android, with no app download required, and our five-tier VIP club adds up to 20% cashback, personal account managers and faster withdrawals for long-term players.
Frequently asked questions
Who owns Novajackpot Casino?
NovaJackpot N.V., a company registered in Curaçao, owns and operates Novajackpot Casino under licence 8048/JAZ2023-016.
How long do withdrawals take?
We process withdrawals within 24 hours. Crypto payouts in BTC, ETH, LTC or USDT are typically completed within one hour once approved.
Is Novajackpot Casino safe?
Yes. We use SSL/TLS encryption for all traffic, certified random number generators for game outcomes, and standard KYC verification before your first withdrawal.
What responsible gambling tools do you offer?
You can set deposit and loss limits, enable session reminders, or self-exclude from your account. Free confidential help is available from Gambling Help Online on 1800 858 858.
Is there a mobile app?
No app is needed. Our HTML5 site is fully optimised for iOS and Android browsers, so everything works directly in your mobile browser.